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Welcome to our Privacy Policy

Your privacy is critically important to us.

Last updated: July 28, 2026

Leaf Plug is located at:

Leaf Plug
3341 Sheridan Drive
Buffalo, NY 14226
United States
(716) 259-9004

It is Leaf Plug‘s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to Leaf Plug (hereinafter, “us”, “we”, or “Leaf Plug“). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and Conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Website Visitors

Like most website operators, Leaf Plug collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Leaf Plug‘s purpose in collecting non-personally-identifying information is to better understand how Leaf Plug‘s visitors use its website. From time to time, Leaf Plug may release non-personally-identifying information in the aggregate, for example by publishing a report on trends in the usage of its website.

Leaf Plug also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged-in users and for users leaving comments on our Website. Leaf Plug only discloses logged-in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information, as described in the section titled “Protection of Certain Personally-Identifying Information.”

Gathering of Personally-Identifying Information

Certain visitors to Leaf Plug‘s Website choose to interact with Leaf Plug in ways that require Leaf Plug to gather personally-identifying information. The amount and type of information that Leaf Plug gathers depends on the nature of the interaction. For example, we may ask visitors who create an account, subscribe to updates, or contact us to provide information such as a name, email address, or telephone number.

Information You Submit Through Forms

Our Website may offer contact forms, quote or consultation request forms, newsletter and subscription sign-ups, appointment or scheduling tools, download requests, and similar features. When you choose to use one of these features, we may ask you to provide personally-identifying information, which may include:

  • Your first and last name
  • Your email address
  • Your telephone number
  • Your company, organization, or job title
  • Your mailing address or general location
  • Any other information you voluntarily include in a message, comment, or free-text field

Providing this information is voluntary. However, if you choose not to provide it, we may be unable to respond to your inquiry, fulfill your request, or provide the information or services you have asked for.

We may also automatically record technical information associated with a form submission — such as the IP address the submission came from, the date and time of submission, the page the form was submitted from, and the referring source — in order to operate the form, prevent spam and fraudulent submissions, and understand how visitors find us.

We use the information you submit through forms to:

  • Respond to your question, request, or inquiry
  • Provide the information, quote, materials, or services you requested
  • Follow up with you regarding your inquiry, including by email or telephone
  • Maintain a record of our communications with you
  • Provide customer support and improve our products, services, and Website
  • Send you marketing or promotional communications where you have signed up to receive them or where we are otherwise permitted to do so by applicable law, subject to the choices described below
  • Detect, prevent, and address technical issues, fraud, and abuse
  • Comply with our legal obligations

Third-Party Service Providers and Marketing Platforms

Leaf Plug uses third-party products and services to operate its Website and business. Information you submit through a form on our Website — including your name, email address, telephone number, and the contents of your message — may be transmitted to, processed by, and stored within these third-party services on our behalf.

These services may include, among others:

  • Website and form hosting providers
  • Customer relationship management (CRM) systems
  • Email marketing and marketing automation platforms
  • Text message (SMS) and messaging platforms
  • Scheduling, appointment, and calendaring tools
  • Customer support, help desk, and live chat providers
  • Analytics, advertising, and conversion measurement providers
  • Payment processors, where a transaction is involved

The specific providers we use may change over time as our business needs change.

Some of these platforms may combine the information you submit with other information they hold or observe about you, including information collected through cookies, tracking pixels, or similar technologies placed on our Website by that platform. This may be used to recognize you across visits, measure the effectiveness of our communications and advertising, and determine which messages may be relevant to you.

We provide these platforms with your information so that they can perform services for us. We require our service providers to handle your information in a manner consistent with this Privacy Policy and applicable law, and we do not authorize them to use your information for their own independent marketing purposes. However, each provider maintains its own privacy policy and terms governing how it handles information, and we encourage you to review the privacy policy of any platform you interact with directly.

Marketing Communications and Your Choices

If you submit your email address through a form on our Website, we may use it to respond to you and, where permitted by applicable law or where you have opted in, to send you newsletters, promotional messages, offers, or other marketing communications.

You may opt out of marketing emails at any time by clicking the unsubscribe link included in those messages, or by contacting us using the details in the “Contact Us” section below. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages relating to your account, a transaction, a request you submitted, or our ongoing business relationship.

Telephone numbers. If you provide a telephone number, we may use it to contact you about your inquiry or request. We will not use your telephone number to send you marketing or promotional calls or text messages unless you have separately agreed to receive them. Where you have agreed to receive marketing text messages, message and data rates may apply, message frequency varies, and you may opt out at any time by replying STOP to any message or by contacting us directly.

Data Retention

We retain the personally-identifying information you submit for as long as is necessary to fulfill the purposes described in this Privacy Policy, including to respond to your inquiry, maintain a record of our communications, comply with our legal and recordkeeping obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected. When information is no longer needed, we take reasonable steps to delete it or de-identify it.

E-commerce

Those who engage in transactions with Leaf Plug — by purchasing Leaf Plug‘s services or products — are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Leaf Plug collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with Leaf Plug. Leaf Plug does not disclose personally-identifying information other than as described in the section titled “Protection of Certain Personally-Identifying Information.” Visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain Website-related activities.

Cookies

To enrich and perfect your online experience, Leaf Plug uses cookies, similar technologies, and services provided by others to display personalized content, appropriate advertising, and to store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Leaf Plug uses cookies to help Leaf Plug identify and track visitors, their usage of our Website, and their Website access preferences. Leaf Plug visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Leaf Plug‘s Website, with the drawback that certain features of Leaf Plug‘s Website may not function properly without the aid of cookies.

By continuing to navigate our Website without changing your cookie settings, you acknowledge and agree to Leaf Plug‘s use of cookies.

Advertisements

Ads appearing on our Website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Leaf Plug and does not cover the use of cookies by any advertisers.

Remarketing and Interest-Based Advertising

Leaf Plug may use remarketing services to advertise on third-party websites, including Google, to previous visitors to our Website. This could mean that we advertise to previous visitors who have not completed a task on our Website, for example using the contact form to make an inquiry. This could take the form of an advertisement on a search results page, or on a site within an advertising display network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Any data collected will be used in accordance with this Privacy Policy and with the applicable vendor’s own privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Settings page, and you can opt out of interest-based advertising entirely through your cookie settings or by installing a browser opt-out plugin.

Aggregated Statistics

Leaf Plug may collect statistics about the behavior of visitors to its Website. Leaf Plug may display this information publicly or provide it to others. However, Leaf Plug does not disclose your personally-identifying information as part of this aggregated information.

Protection of Certain Personally-Identifying Information

Leaf Plug discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors, service providers, and affiliated organizations that (i) need to know that information in order to process it on Leaf Plug‘s behalf or to provide services available through Leaf Plug‘s Website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors, service providers, and affiliated organizations may be located outside of your home country; by using Leaf Plug‘s Website, you consent to the transfer of such information to them.

Leaf Plug does not sell your personally-identifying information in exchange for money. As described in the sections titled “Advertisements” and “Remarketing and Interest-Based Advertising,” we may allow certain advertising and analytics partners to collect information about your activity on our Website through cookies and similar technologies for advertising purposes. Under some state privacy laws, this activity may be considered a “sale” or “sharing” of personal information. You may exercise choices regarding this activity as described in those sections or by contacting us.

Other than to its employees, contractors, service providers, and affiliated organizations as described above, Leaf Plug discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order, or other governmental request, or when Leaf Plug believes in good faith that disclosure is reasonably necessary to protect the property or rights of Leaf Plug, third parties, or the public at large.

If you have supplied your email address to us, Leaf Plug may occasionally send you an email to tell you about new features, solicit your feedback, or keep you up to date with what is going on with Leaf Plug and our products and services. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Leaf Plug takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.

Security

The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children’s Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personally-identifying information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us using the details below and we will take steps to delete that information.

Links to External Sites

Our Website may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites, products, or services.

Privacy Policy Changes

Although most changes are likely to be minor, Leaf Plug may change this Privacy Policy from time to time, and in Leaf Plug‘s sole discretion. Leaf Plug encourages visitors to check this page frequently for any changes to its Privacy Policy. The date of the most recent revision appears at the top of this page. Your continued use of this Website after any change to this Privacy Policy will constitute your acceptance of such change.

Contact Us

If you have any questions about this Privacy Policy, wish to opt out of marketing communications, or would like to request access to, correction of, or deletion of the personal information we hold about you, please contact us at:

Leaf Plug
3341 Sheridan Drive
Buffalo, NY 14226
United States
(716) 259-9004

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Reviews1
5-Star Customer Reviews
Customer Reviews

Don’t just take our word for it. See what customers are saying about the selection, the deals, and the care they get at Leaf Plug.

Leave a Review More Reviews

I’ve been to quite a few dispensaries, including some in Colorado. This is hands down the best dispensary that I’ve ever been to. The staff was incredibly welcoming, kind and knowledgeable.

Cory M.
I always feel at home when I come to this dispensary! Laura & Ben go above and beyond to provide excellent customer service to their patrons. Th staff has a vast knowledge about the merchandise &... read more
Kimberly W

Love this shop always answering my questions and helping me get as elevated as possible

Justine P.

Very friendly and knowledgeable shop with nice atmosphere. Staff was great and helped me find everything I needed and gave me lots of info that was greatly appreciated!

Jason H.

Friendly helpful and informative. As an older customer, they have always made me feel welcomed. They are patient and answered all my questions. Great experience.

Kathy W.

These guys are amazing!! I’ve been in the Buffalo area for a few months and they hit Everytime! I will definitely bring everyone who visits me to this spot!

Dennis B.

Brittney was so wonderful

And helpful! The facility was clean and organized

Sarah V.

Rhett and colleagues were delightful. We stopped in during a road trip and he and crew were really generous with their time, giving us really helpful local info as well.

Esperanza D.

The store is set up so nicely. Great customer service. The whole crew has been super helpful with all my questions.

Tricia T.
First time stopping in. I was greeted and helped by Olivia. Helped me find exactly what I was looking for. Even helped me get an additional 25% off my order. Super appreciated. Will absolutely stop in... read more
D.J.

We are fairly new to LeafPlug and are incredibly satisfied with the products and customer service! Store is beautiful, well stocked and clean. Highly recommended!

Dave

Very helpful, very knowledgeable I’ll def be back

Cassandra C.

Great customer service and products. I am always greeted and provided assistance. Staff has great knowledge on their brands and strains. They always offer great recommendations.

Janet C.
Excellent customer service! I went in here the other day and ended up buying the wrong thing, I went back in and without hesitation they were able to help and make it right. Will definitely be coming ... read more
Josh S.

Always on point and incredibly knowledgeable and fantastic at suggestions, always a pleasure!

James W.

1st time here and not my last!! Benjamin is a wealth of knowledge & very helpful!! Thanks so much for ALL your help today!! You rock!! 🤘

Jen T.
Olivia did a great job helping me find a good day time Sativa 1/8 and a killer Indica joint! Design and attention to detail for product display was awesome, will be back! Also love that they discount ... read more
Adah P.

LeafPlug is awesome! Super clean stovre and the staff is amazing! Colin, Matt, and Jay took awesome care of us today and every time we come in!

Cortney B.
Featured Product Reviews From Our
Leaf Plug Bud Blog

Summer Breeze

Brand
A1 Ducksauce
Cultivar
Summer Breeze

On the initial inhale, I’m met with a potently sweet, delicious lemon flavor that really perks up the palate. The exhale is smoothed out by a slightly more familiar mixed tropical fruit profile, typical of any “Moroccan Peaches” cross, if you’ve been blessed to try one. The sweet lemon and mixed fruit flavors coat the mouth between hits. It’s…

Rosewater

Brand
Higher Vibrations (Doja/Duke of Erb collab)
Cultivar
Rosewater

This name is so fitting. It’s like drinking a cup of rosewater. It’s a mouth-coating flavor that sticks to the palate. A third of the way into the joint, that mixed bag of candy from the scent pops out. It’s super sweet and rosy. This is an extremely smooth smoke. Halfway through, we’re getting a dance. Hit by hit, it changes between the rosewater…

Big Apple

Brand
The Kolector
Cultivar
Big Apple

Sour apple and a light gas immediately coat my mouth. It’s an extremely smooth smoke, and the flavor sits on the palate. It’s all I can taste. A third of the way into the joint, the gas has hopped to the forefront. EXTREMELY gassy inhale, with a fresh apple exhale. There’s a slight sweet caramel flavor on the backend, combined with the perfect mix…

Smoothie

Brand
Wizard Trees
Cultivar
Smoothie

Creamy citrus with a sharp pine right off the bat. The flavor is mouth-coating, and the creamy citrus really sits on the palate. The smoke is extremely dense and lung-filling. A third of the way into the joint, the flavor is popping. It becomes more resinous, but the sharp pine and citrus have really come to the forefront. The creaminess is a mere…

Gelato 41

Brand
Milkweed
Cultivar
Gelato 41

First few hits are creamy and gassy. Salt-and-pepper ash, but it’s not affecting the smoke quality at all. A third of the way into the joint, I’m getting a minty cream profile. Not a ton of nuance here. Halfway through, the gas and woody, non-sour pine flavor comes through. It’s an earthy gas profile. On the last third of the joint, it’s sweet and…

Animal Face

Brand
Milkweed
Cultivar
Animal Face

First few hits are like the original forum Girl Scout cookies cut. Sweet Baked cookies. About a third into the joint, and the gas jumps to the forefront, keeping the sweet baked good profile steadily present on the backend. Halfway through, and the gas has taken OVER. At this point, it’s like I’m smoking a hash hole, its lung expanding and…